Industry
Collection Services for Financial Institutions
Financial institutions engaging external collection partners need consistency, documentation and predictable reporting.
Rudraksha provides a structured operating model covering allocation handling, multi-channel follow-up, monitoring and reporting for assigned portfolios.
Defined operating model
Allocation, segmentation, contact, field activity, monitoring and reporting are run as defined stages rather than ad-hoc effort.
Single point of contact
Each engagement has a named coordinator for allocations, escalations and reporting queries.
Confidential handling
Customer data received under allocation is used only for the assigned collection activity and handled by authorised personnel.
Services
Service lines commonly deployed
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read morePersonal Loan Collection & Recovery
Account-level follow-up across assigned personal loan portfolios, with supervisor oversight and reporting.
Read moreWrite-Off Recovery Services
Dedicated recovery operations for eligible written-off credit card and personal loan portfolios.
Read moreAlso For
Other institution types
Collection Services for Banks
Rudraksha supports bank collection teams with field and telecalling capacity across assigned credit card and personal loan portfolios.
Read moreCollection Services for NBFCs
NBFC portfolios often carry dispersed customer bases and varied ticket sizes, requiring flexible field deployment.
Read moreDiscuss Your Collection Requirements
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.