Services
Debt collection and recovery services
Our service lines cover the full collection cycle for assigned portfolios, customer contact, field activity, write-off recovery and the reporting that makes performance visible.
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read morePersonal Loan Collection & Recovery
Account-level follow-up across assigned personal loan portfolios, with supervisor oversight and reporting.
Read moreWrite-Off Recovery Services
Dedicated recovery operations for eligible written-off credit card and personal loan portfolios.
Read moreField Collection & Recovery Services
Planned on-ground visits by trained field personnel, with supervisor monitoring and daily field reports.
Read moreTelecalling Collection Services
Consistent customer contact and payment follow-up, complementing on-ground field operations.
Read moreCollection Management & MIS Reporting
Case-level updates, field-visit reporting, daily collection reports and DRR maintenance.
Read moreDebt Collection & Debt Recovery
The full collection cycle, allocation to recovery, run as one accountable operation for your portfolio.
Read moreOur Process
How an engagement runs
01
Portfolio Allocation
Understanding the assigned portfolio and collection requirements.
02
Account Segmentation
Organising accounts based on portfolio and operational requirements.
03
Customer Contact
Using telecalling and field operations for systematic follow-up.
04
Field Activity
Conducting assigned field visits with supervisor oversight and reporting.
05
Status Monitoring
Maintaining case-level updates and collection activity records.
06
MIS Reporting
Providing structured reports and portfolio-level visibility.
Discuss Your Collection Requirements
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.