Debt Collection & Recovery Agency
Professional Collection Services Built Around Your Portfolio
Rudraksha Debt Solutions provides debt collection and recovery services designed to support banks, NBFCs and financial institutions. Our operations focus on structured follow-up, field and telecalling capabilities, and clear reporting across assigned portfolios.
Ahmedabad head office · +91 96013 81889
2023
Established in Ahmedabad
7
Collection service lines
2
States covered
Daily
MIS & DRR reporting
Our Services
Collection and recovery services for assigned portfolios
Seven focused service lines covering the collection cycle end to end, from first customer contact through to reconciled reporting.
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read morePersonal Loan Collection & Recovery
Account-level follow-up across assigned personal loan portfolios, with supervisor oversight and reporting.
Read moreWrite-Off Recovery Services
Dedicated recovery operations for eligible written-off credit card and personal loan portfolios.
Read moreField Collection & Recovery Services
Planned on-ground visits by trained field personnel, with supervisor monitoring and daily field reports.
Read moreTelecalling Collection Services
Consistent customer contact and payment follow-up, complementing on-ground field operations.
Read moreCollection Management & MIS Reporting
Case-level updates, field-visit reporting, daily collection reports and DRR maintenance.
Read moreDebt Collection & Debt Recovery
The full collection cycle, allocation to recovery, run as one accountable operation for your portfolio.
Read moreWhy Choose Us
Why financial institutions work with Rudraksha
Trained Collection Personnel
Dedicated field officers, telecallers and supervisors supporting assigned portfolios.
Field & Telecalling Operations
Multi-channel collection capabilities designed around portfolio requirements.
Case-Level Monitoring
Regular account-level updates to improve operational visibility.
Structured Reporting
Daily collection reports, field updates and MIS reporting.
Regional Coverage
Operational capabilities across key locations in Gujarat and Rajasthan.
Performance-Oriented Operations
A disciplined approach focused on consistent follow-up and collection performance.
Our Process
A structured collection process
Every engagement follows the same six stages so that activity, escalation and reporting stay predictable.
01
Portfolio Allocation
Understanding the assigned portfolio and collection requirements.
02
Account Segmentation
Organising accounts based on portfolio and operational requirements.
03
Customer Contact
Using telecalling and field operations for systematic follow-up.
04
Field Activity
Conducting assigned field visits with supervisor oversight and reporting.
05
Status Monitoring
Maintaining case-level updates and collection activity records.
06
MIS Reporting
Providing structured reports and portfolio-level visibility.
Industries
Built for lenders and financial institutions
Collection Services for Banks
Rudraksha supports bank collection teams with field and telecalling capacity across assigned credit card and personal loan portfolios.
Read moreCollection Services for NBFCs
NBFC portfolios often carry dispersed customer bases and varied ticket sizes, requiring flexible field deployment.
Read moreCollection Services for Financial Institutions
Financial institutions engaging external collection partners need consistency, documentation and predictable reporting.
Read moreService Areas
Operational coverage across Gujarat and Rajasthan
Field and telecalling operations supporting assigned accounts across metro and regional locations.
FAQ
Frequently asked questions
Discuss Your Collection Requirements
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.