Service
Personal Loan Collection & Recovery
Rudraksha provides personal loan collection and recovery services for financial institutions requiring structured follow-up across assigned loan portfolios.
Our field and telecalling teams support account-level follow-up while supervisors and reporting processes provide operational visibility.
Structured contact plan
Each allocated account is worked through a defined contact cycle, calling attempts, address verification, field visit where required and closure or escalation with documented feedback.
Supervisor oversight
Supervisors review beat plans, monitor field officer activity and validate collection entries before submission, keeping activity consistent across the month.
Payment and settlement follow-up
Payment commitments are tracked to completion with cash and cheque submission records maintained and reconciled as per client process.
Key Capabilities
- Personal loan collection
- Personal loan recovery
- Overdue loan follow-up
- Field recovery
- Telecalling operations
- Payment follow-up
- Case-level reporting
- Daily MIS reporting
Related Services
Other collection service lines
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read moreWrite-Off Recovery Services
Dedicated recovery operations for eligible written-off credit card and personal loan portfolios.
Read moreField Collection & Recovery Services
Planned on-ground visits by trained field personnel, with supervisor monitoring and daily field reports.
Read moreDiscuss Personal Loan Recovery
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.