Service
Write-Off Recovery Services
Written-off portfolios require systematic follow-up and dedicated recovery operations.
Rudraksha provides write-off recovery services for eligible credit card and personal loan portfolios through structured field and telecalling activities.
Our approach focuses on consistent follow-up, account-level monitoring and transparent reporting throughout the recovery process.
Trace and re-contact
Aged accounts often carry outdated contact data. Our teams work on address and number tracing before structured re-contact begins, improving reachability on long-dormant cases.
Long-cycle follow-up
Written-off recovery rarely closes on the first contact. Cases are kept under review with periodic revisits and callbacks rather than being dropped after a single attempt.
Transparent status trail
Clients receive account-level status, feedback history and recovery updates so that portfolio movement is visible throughout the engagement.
Key Capabilities
- Credit card write-off recovery
- Personal loan write-off recovery
- Field recovery
- Telecalling recovery
- Account follow-up
- Collection status reporting
- Portfolio monitoring
- MIS reporting
Related Services
Other collection service lines
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read morePersonal Loan Collection & Recovery
Account-level follow-up across assigned personal loan portfolios, with supervisor oversight and reporting.
Read moreField Collection & Recovery Services
Planned on-ground visits by trained field personnel, with supervisor monitoring and daily field reports.
Read moreDiscuss Write-Off Recovery
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.