Service
Debt Collection & Debt Recovery
Rudraksha Debt Solutions operates as an end-to-end debt collection and recovery partner for banks, NBFCs and financial institutions.
From portfolio allocation through segmentation, customer contact, field activity, status monitoring and MIS reporting, the entire cycle is run by trained personnel under supervisor oversight.
One accountable team
Rather than splitting calling and field work across vendors, both channels sit under one supervisory structure with a single reporting line to the client.
Portfolio-fit model
Coverage, calling intensity and field deployment are shaped around the portfolio's ticket size, ageing profile and geography.
Review cadence
Periodic reviews with the client cover performance, coverage gaps and process changes needed for the following cycle.
Key Capabilities
- Debt collection
- Debt recovery
- Portfolio allocation handling
- Account segmentation
- Field and telecalling operations
- Case-level monitoring
- Collection status reporting
- Daily MIS reporting
Related Services
Other collection service lines
Credit Card Collection & Recovery
Telecalling and field collection combined for systematic follow-up across assigned credit card portfolios.
Read morePersonal Loan Collection & Recovery
Account-level follow-up across assigned personal loan portfolios, with supervisor oversight and reporting.
Read moreWrite-Off Recovery Services
Dedicated recovery operations for eligible written-off credit card and personal loan portfolios.
Read moreDiscuss Your Collection Requirements
Share your portfolio requirements and our team will respond with a suitable operating and coverage plan.